Laguna Resort - Nusa Dua (Bali)

Kawasan Pariwisata, Nusa Dua (Bali), Indonesia, 80363show map
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Highlights
9
SuperbBased on  65 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Indonesia

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Overview

The traditional 5-star Laguna Resort provides individual rooms with a magnificent view of the Indian Ocean. Operating in Nusa Dua since 2001, this hotel features elegant architecture and modern comforts.

Guests will appreciate an enviable location close to monuments, a theater and a temple as well as trade fairs and convention centers. This property is set just a 10-minute walk to the sandy beach and offers a bar, chairs and towels.

There are shopping places, such as shopping centers, a market and fairgrounds nearby.

Laguna Resort is around 15 minutes' drive from Ngurah Rai International airport.

Rooms

Laguna Resort offers 287 rooms on 4 floors that come with an in-room safe, cable television, a sitting area, an iron with ironing board and an iPod dock as well as marble bathrooms with a shower, toiletries and bath sheets. Laguna Resort features rooms with the sea view. The rooms have contemporary decor.

Eat & Drink

A range of Asian dishes is offered at the outdoor restaurant. The café bar serves snacks and sushi. Guests can wine and dine at Ikan Restaurant & Bar and Bumbu Bali, located in the neighborhood.

All visitors are offered a buffet breakfast for a fee. 

Services

The property offers a video projector, a conference room and a photocopier for business guests staying at Laguna Resort.

Relax

A variety of treatments includes beauty therapy, pedicure and massage. On-site activities feature mountain biking, sailing and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The hotel staff speaks Japanese, Russian, Korean, Bahasa Indonesian.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   287.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Toys

Children's play area

Children's pool

Children's buffet

Cots

DVDs/ Videos for children

Board games

Private beach

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Toys

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Massage
  • Library
  • Public Bath

Room view

  • Garden view
  • Ocean view
  • Pool view
  • Lagoon view

Room features

  • In-room air conditioning
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Pasifika MuseumPasifika Museum1700 ft
Bali International Convention CentreBali International Convention Centre700 ftKawasan Pariwisata Nusa Dua, BTDC Lot N-3
Bali CollectionBali Collection1600 ftBTDC Complex
Nusa Dua BeachNusa Dua Beach3900 ftNusa Dua, Nusa Dua
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Banyubiru Restaurant at The Laguna, BaliBanyubiru Restaurant at The Laguna, Bali700 ftThe Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Ikan Restaurant & BarIkan Restaurant & Bar700 ftThe Westin - Nusa Dua
Capsicum CafeCapsicum Cafe700 ftThe Westin - Nusa Dua
Bumbu BaliBumbu Bali1300 ftJalan Pratama
Pandan Sari RestaurantPandan Sari Restaurant1400 ftBali Collection Shopping Mall
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Monument VeteranMonument Veteran2.6 mi
Pendawa BeachPendawa Beach3.1 miJl. Darmawangsa, Desa Kutuh, Kuta Selatan, Badung
Circus Waterpark BaliCircus Waterpark Bali5.7 miJl. Kediri
Waterbom BaliWaterbom Bali6.3 miJl. Kartika Plaza
Kuta SquareKuta Square6.3 miJl. Bakung Sari no. 1
Discovery Shopping MallDiscovery Shopping Mall6.4 miKartika Plaza St.
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Getting around
Airports
Ngurah Rai International (DPS)5.5 mi
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Reviews
8.8
SuperbBased on  65  reviews

Rating by category:

8.1
Location
9.2
Rooms
9.1
Service
  • 6.8
    Very good

    old resort, no free transportation

  • 8.8
    Superb

    The rooms, pools, and restaurants were amazing and clean. This place was awesome to relax in, just lazing around by the pool. The place is opulently appointed, but not gaudy or over-the-top. And at night, the place is lit by amber lanterns and fiery cauldrons that look epic. The breakfast buffet is huge, and we stuffed ourselves silly every morning on a huge assortment of foods. The restaurant menus have maybe 50% exotic dishes, and 50% westernized ones (in case your travel buddy needs to get back in their comfort zone). And they're fantastic meals.

    Taxis were pricey, as was the laundry fee. The Spa is expensive even by Australian standards.

  • 9.6
    Exclusive

    It was a great stay for 14 days, nothing to add !

  • 5.0
    Guest rating

    Great beach, fantastic spa experience

    I had diarrhea and stomache after having the seafood buffet in their restaurant. Kept going to the toilet and volmitted for 4 days. But hotel refused to take any responsiblity and didnt give any assistant on medical treatment. This was not supposed to be act by such a 5- star hotel.

  • 9.2
    Superb

    We loved the pool outside our room for easy accessand the staff were all extremely friendly.We also enjoyed the pampering at the spa.

    We have no complaints but I would have liked an iron in the room - this was only a small concern

  • 8.8
    Superb

    Hospitality of your staff was absolutely amazing ! keep it up .

  • 10.0
    Exclusive

    Friendly staffs, beautiful garden and beach view, clean room, close to Bali Collection.

    It took long time to check in.

  • 8.2
    Fabulous

    The location of the hotel is very good, the huge area for swimming also make it even more amaising that it say's around 5000 meter square.

    I have a problem there regarding my booking. In the website that i book i remmember i book the executive suite with lagoon access, but in the slip that i being confirm from Booked.net is deluxe studio with lagoon access and they gave me deluxe room with lagoon which much smaller compare to both of the room. And the first time i complaint about that the staff insist that they have gave me the correct room and they also said they gave upgraded room. Until i have to make a overseas call to Booked.net cust service it also say that it very confusing about the name of the hotel and Booked.net also can't do anything much. At that night email all my confirmation letter to all the people that should give me an answer of "Who Make The Mistake??". And in the morning i recieved an email from one of the laguna manager that say they have booked my room wronggly. and i think they also have cc the email to Booked.net as well. And in return they gave me to spend in the hotel a more or less Rp.862.125,-. It's not about the money it is my family holiday and i just want to give them a time to play with me in a bigger room. it just make my first 3 day's of holiday not so perfect.

  • 10.0
    Exclusive

    The beach was clean with white sands. The room was big with complete facilities inside. The breakfast menus was variative with good taste. I really loved stay at this hotel.

  • 7.0
    Very good

    Isolated and comfortable

    1- tv in bedrooms need updating as many channels had voice movement and actions in delay- very offputting- This has been the same for at least 3 years- They need to really sort this out 2- Staff need to really improve on their English skills as we had trouble with quite a few staff members who had no idea what we were talking about. This is not a racist comment- as we love Bali and the Indonesian people- but noticed this particular problem on this trip. 3- Noise in corridors 4- Bed turn down every night- annoying us as we usually have a mid-afternoon nap and we forget to put the do-not-disturb sign on the door- and get rung on the buzzer-when we're sound asleep- This service is really not needed I believe once beds have been made

  • 9.2
    Superb

    At first, we were put into a room that was non-smoking, however smoke was seeping into the room from the adjacent rooms making sleeping very difficult. When the manager learned of this he made all efforts to improve our stay and transferred us to a luxury Villa for the rest of our stay. This was amazing and it transformed our holiday. We would definitely come back because the villa, its decor, the private pool, the service were incredible. It was truly beautiful. So, whilst the initial experience was average, The Laguna made every effort to improve and were very polite and courteous. Also, the breakfast was amazing.

    These are just a few ideas that might make a great resort even better. Coffee needs to be improved. We come from Melbourne and if you could find a good barista, with an understanding of a good espresso machine, that would be amazing. Also - menu variation. We stayed for 10 nights and while we loved eating at the restaurants, started to get a bit over the menu (which is shared between in house, Arwana and Banubiru). I think many people would prefer a more detailed, changing a la carte menu to a buffet - especially given that we have already have a buffet for breakfast

  • 10.0
    Exclusive

    A beautiful place to stay and relax. The upgrade to a lagoon suite was well worth it. So many quiet relaxing spaces around the pools and the beach is also beautiful.

    The only thing that was less than excellent were the breakfasts. They were good - but just not quite up to the standard of the rest of the resort. I think I am probably just being a bit 'picky' here though.

  • 8.2
    Fabulous

    Very nice and professional staff. Beautiful gardens and excellent restaurants.

    Laguna pool not clean, but noisy because of a group. The front desk charged first a higher rate than the agreed Booked.net rate but adjusted after complaint.

  • 10.0
    Exclusive

    From the moment we walked into this resort we knew that we were going to have an amazing holiday! We could not believe how beautiful it was, from the swimming pool to our room, even the gym was great! The staff were amazing and so helpful! Only a 5minute walk to Bali Collection where we had dinner a few times. Would definitely recommend this resort!

  • 8.4
    Superb

    Very good located on a beautiful beach in Nusa Dua. We spent two nights at this hotel with very good facilities. Great breakfast buffet with outstanding service. The new fitness is worth a try with view at the laguna. We went out for dinner as we didn't see many people eating in the resort and we wanted to try out the grilled seafood in Jimbaran. Kids loved our stay here and didn't want to leave! The Deli serves great sandwiches for lunch and has good ice cream too.

    Rooms are ok but a bit outdated bathrooms, these need improvement as they hardly look like a 5 star bathroom should look nowadays Too bad that the sandwiches from the Deli are not available in the Kulkul bar on the beach. I had to send my children to buy these.

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Highlights
9
SuperbBased on  65 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Indonesia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Ngurah Rai International (DPS)5.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room